Contact Us

Contact Tao Herbal

Have a question about your order, shipping, ingredient information, or which shampoo bar fits your routine? We are here to help.

Email: hello@taoherbal.com

Customer service hours: Monday-Friday, 9:00-18:00.

We usually reply within 24-48 business hours.

For order questions, include your order number and the email address used at checkout so we can help you faster.

For damaged or incorrect items, include clear photos of the product and package.

Shipping estimate: shipping is calculated at checkout. The current estimate is 1-3 business days for handling plus 7-14 business days in transit, approximately 8-17 business days total.

Business identity

Tao Herbal is operated by 深圳市竺祈电子商务有限公司.

Registered business address: 409, Building D, Xiangyun Yuan, Nanling Village, Buji Subdistrict, Longgang District, Shenzhen, Guangdong, China.

登记住所：深圳市龙岗区布吉街道南岭村祥云苑D栋409